1. Introduction

At Impresia, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or make a purchase.

By accessing or using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect both personal and non-personal information for various purposes, including order processing, customer support, and website optimization.

2.1 Personal Information

When you use our site, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment gateways)

  • Order history

  • IP address and browser details

2.2 Non-Personal Information

We may also collect:

  • Browser type and version

  • Device type

  • Referral source

  • Time spent on pages

  • Cookies and analytics data

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders

  • To respond to customer service inquiries

  • To improve our website and shopping experience

  • To send order updates, promotions, or newsletters (with your consent)

  • To prevent fraud or misuse of our platform

4. Cookies

We use cookies and similar technologies to enhance your browsing experience and collect data for analytics and marketing purposes. You can control or delete cookies through your browser settings.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Trusted service providers (e.g., payment gateways, shipping companies)

  • Legal authorities if required by law

  • Analytics tools (e.g., Google Analytics)

All third parties are required to handle your data in compliance with privacy laws.

6. Data Security

We implement industry-standard security measures, including SSL encryption, secure hosting, and firewall protection, to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications at any time

  • Request a copy of your data in a portable format (as per GDPR guidelines)

To exercise any of these rights, please contact us at privacy@impresiabd.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of these third-party sites.

9. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact us:

Impresia Customer Service
Email: shop@impresiabd.com
Website: https://impresiabd.com