1. General

• These Terms and Conditions govern your use of the website and the purchase of products from Impresia.

• We reserve the right to change or update these terms at any time without prior notice. Continued use of the website implies acceptance of these changes.

2. Products

• All jewelry items listed on our website are imported and not made in Bangladesh.

• Product descriptions, images, and pricing are subject to change without notice.

• Jewelry boxes are not included with product purchases unless stated. Gift boxes can be bought separately from the “Gift Box” category.

3. Orders & Payments

• Orders can be placed directly through our website.

• Full payment must be made at the time of purchase unless Cash on Delivery (COD) is selected (if available).

• We accept multiple payment methods including mobile banking, credit/debit cards, and more.

4. Shipping & Delivery

• We offer fast and secure delivery across Bangladesh.

• Delivery timelines vary by location but typically range from 2-5 business days.

• Any delay due to courier or external factors is beyond our control.

5. Returns & Refunds

• Please refer to our Refund and Returns Policy for detailed information on return eligibility and process.

• Products must be unused, undamaged, and returned in original packaging within the stated return period.

6. Pricing & Promotions

• Prices are listed in Bangladeshi Taka (৳) and include applicable VAT unless otherwise stated.

• Promotional offers and discounts are time-limited and subject to specific conditions.

7. User Conduct

• You must not misuse the website for any illegal or unauthorized purpose.

• Any fraudulent activities will result in immediate suspension of access and may lead to legal action.

8. Intellectual Property

• All content on the website, including images, graphics, text, and design, is the intellectual property of Impresia or its partners.

• Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

9. Limitation of Liability

• Impresia will not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our website or products.

• We are not responsible for allergic reactions or skin sensitivity caused by jewelry. We use hypoallergenic materials, but individual reactions may vary.

10. Governing Law

• These terms shall be governed by and interpreted in accordance with the laws of Bangladesh.

• Any disputes arising shall be handled by the appropriate courts in Dhaka, Bangladesh.

11. Contact Us

For any questions or concerns about these Terms and Conditions, please contact us:
📧 Email: shop@impresiabd.com
🌐 Website: https://impresiabd.com